Processing Services

Process. Technology. People

Best in Class Process for Revenue Cycle Management

The coAction.com platform incorporates best in class processes to manage revenue from patient intake, verification, follow ups, encounter & claims management, payment/EOB management, collections, denials. It has thousands of industry standard rules and processes built in. It has processes to automate the diagnosis coding, procedure selection, modifiers and other parameters needed to accurately bill and process the revenue cycle. (Picture)

Cloud Technology Platform

coAction.com offers a leading cloud based technology service to be used by billers, providers, patients and other partners using any device over a browser to provide a targeted and rich user experience on any platform. (picture)

People

Certified coding personnel who can ensure accurate billing. Experts who understand and can pursue denials and appeals. Accurate application of payments and reconciliation. Follow up with patients for statements and payment issues. Answer customer service calls. Update of patient profiles and other key data. These are some of the processes people are experts on. We provide a professional staff at low cost locations. All personnel operate using the coAction.com platform to provide a seamless operational experience regardless of physical locality. Our training and procedures ensure that staff perform to the best of industry and customer standards. All personnel work is logged in the system for active performance evaluation, collaboration and control. (Picture)