coAction Platform Integration

The coAction SaaS platform was designed from the ground up with integration of your various disparate business applications in mind:

Customers

INTERACT WITH YOUR CUSTOMERS ON A REAL-TIME BASIS FOR A WHOLE NEW LEVEL OF CUSTOMER COLLABORATION
YOU CUSTOMERS CAN ACCESS THEIR INFORMATION AT ANY TIME FROM ANYWHERE WITH A WEB CONNECTION
RICH, WEB 2.0 BASED INTERFACE PROVIDES A DESKTOP LIKE EXPERIENCE OVER THE WEB AND MOBILE DEVICES WITH NO APPS TO INSTALL

Users

PROVIDE YOUR USERS WITH THE UP-TO-DATE INFORMATION THEY NEED TO BEST GENERATE REVENUE AND SERVE YOUR CUSTOMERS
EMPOWER YOUR MOBILE SALES FORCE WITH ADVANCED ECOMMERCE FOUNCTIONALITY
ENABLE 24/7 GLOBAL SUPPORT FOR YOUR CUSTOMERS FROM REMOTE LOCATIONS THROUGH THE WEB INTERFACE

Back-Office

EASILY CONNECT TO YOUR ERP, CRM AND CMS SYSTEMS
CONNECT WITH ANY BACK-OFFICE SYSTEM USING STANDARD TECHNOLOGIES SUCH AS WEB SERVICES AND CSV FILES

Third-Party Partners

INTERFACE WITH THIRD-PARTY TOOLS SUCH AS PAYMENT PROCESSING CENTERS, BANKS, AND SHIPPING COMPANIES FOR TRUE COLLABORATIVE ECOMMERCE
CONNECT WITH SUPPLIERS TO PROCESS ORDERS, BRANCH FRANCHISES OR ANY OTHER PARTNERS YOU DEAL WITH AS PART OF YOUR DAILY BUSINESS
INTERFACE WITH DNBI® FOR ENHANCED CREDIT PREDICTING AND BUSINESS INTELLIGENCE

Integration Tools

CoAction supports the following technologies to integrate all of your moving parts into a homogenous system:

WEB SERVICES (SOAP)
COMMA SEPARATED VALUE FILES (CSV)
ELECTRONIC DATA INTERCHANGE (EDI)