SmartSource™

SmartSource™- Combining the best in technology and business services

SmartSource™ has two elements to it. First, it uses technology to automate operations and second, it uses this technology to control outsourced functions in operations. As applied in the optimization of the financial supply chain, SmartSource™ uses a leading web based hosted technology platform to automate elements of the order-to-cash and purchase-to-pay processes. The platform also becomes an environment to control and measure the what, when and how functions performed by the outsourcing partner against agreed service level agreements.

How does it work?

Signup to the platform is easy and simple. No installation of any hardware, application software or database is required. No need for annual maintenance costs and upgrades are automatic and free. A simple annual subscriber charge is all you pay to use the platform. You can decide to signup a handful or hundreds of users at a time. Roll out to customers and suppliers is not charged by the number of customers and/or suppliers. A highly efficient and automated process along with follow-on services ensure high levels of usage of the platform by customers and suppliers for maximum efficiency. You can decide which types of accounts are handed over for collections and the stages at which someone from internal AR or AP needs to inject themselves into the process and take over the account. You decide which types of disputes and payments need be processed by internal reps. You monitor the performance of the outsourcing partner using the platform in real time and do not lose control of the process at any time.



Key Platform Features
Services
  • Post invoicing Customer Management
  • Collections Management
  • Dispute Resolution
  • Billing Services
  • Vendor Invoice Management
  • Payment Processing
  • Customer and Vendor Data Management
  • Credit Research and Analysis
 Technology
  • Hosted platform with no technology to buy install or maintain
  • Advanced and easy to use web user interface
  • Web based customization tools
  • Bio-Metric Authentication for unsurpassed security
  • Rules based image enabled workflow for active sense and control
  • Integrated Interactive Voice Response for superior customer service
  • Integration tools and adapters to common platforms and formats
  • Dynamic scalability ensures high transaction through output and fast response times