Houghton International Case Study
Houghton International, Inc. was looking to improve their recievables management, thus reducing their DSO and improving their cash flow. To this end, in late 2009 Houghton selected
the coAction Collections Manager SaaS platform as well as Dun and Bradstreet tm commercial credit risk scoring. Leveraging the platform’s strategy automation engine as well as collaborative
tools such as template driven email, Houghton was able to see significant efficiency gains in their credit and collections department. Return on Investment (ROI gains) include reduced DSO, reduced staffing needs, increased customer service, and overall improved cashflow.